Frequently Asked Questions

Let's get your questions answered.

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Saturday – Sunday: Closed

Yes, we offer NET30 terms upon approval. The approval process involves a business credit check with Dun & Bradstreet. Contact us today to apply for credit terms.

If you have specific manufacturing requirements or tolerances for a part, you must specify them in an MBD compliant model or upload an Engineering Drawing in .pdf format through our website. We recommend that you specify ISO Tolerances such as K7, h9, etc. wherever deviation control is necessary on your parts.

DigiPart uses the International Tolerance Grade system defined in ISO 286.

DigiPart will not guarantee deviations less than an IT grade of 7 for all circular features including roundness, cylindricity, concentricity, circular runout, and total runout.

DigiPart will not guarantee deviations less than an IT grade of 9 for all linear features when calculated over the longest dimension of the area toleranced, including flatness, straightness, profile line, profile surface, angularity, parallelism, perpendicularity, position, and symmetry.

For example, if your part specifies a 2” bore with a maximum diameter deviation of -0.0005” / +0.0002”, DigiPart will not guarantee less than a max deviation of -0.0008” / +0.0004” per K7 in the ISO tolerance system standards.

For example, if your part specifies a 1/2” wide slot with a maximum width deviation of -0.0000” / +0.0005”, DigiPart will not guarantee less than a max deviation of -0.0000” / -0.0017” per H9 in the ISO tolerance system standards.

For example, if your part specifies a 2″x6″x1/2″ plate with maximum flatness deviation of +/-0.001”, DigiPart will not guarantee less than a max deviation of +/-0.002” per IT grade 9 over the length of the part  (6″).

We recommend using an online calculator for more information about how the size of the feature determines the maximum deviation.

DigiPart is not currently ITAR registered, however, we have filed our registration form with the US Department of State and are awaiting our certification.

No, we do not require a 3D CAD model. However, supplying a 3D CAD model is recommended as it reduces the lead time and cost of the parts.

Yes, we prefer MBD. Please check out our services page about model-based definition

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Contact Info

Phone number

(864) 735-0396

Email address

hello@digipart.us

Address info

55 Smith Hines Road, Greenville, SC 29607